Privacy Policy
At Luana Bags, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.
Information we collect: We may collect personal information from you when you visit our website, make a purchase, sign up for our newsletter, or communicate with us. This information may include your name, email address, mailing address, phone number, payment details, and any other information you provide to us.
How we use your information: We use the information we collect to process your orders, communicate with you, provide customer support, improve our products and services, and send you marketing communications if you have opted in to receive them. We may also use your information to comply with legal obligations or protect our rights.
Information sharing: We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are prohibited from disclosing or using your information for any other purpose.
Shopify's information collection: Please note that our store is hosted on Shopify Inc. Shopify collects certain information when users visit our website, such as IP address, device information, and browsing behavior, as outlined in Shopify's own privacy policy.
Third-Party Apps and Services: If you use any third-party apps or services on our Shopify store, we disclose what information is collected by these third parties and how it is used. This could include apps for marketing, analytics, or payment processing.
Payment processing: Payment information is collected and processed on our website, including any third-party payment processors we use and their privacy practices.
International data transfers: If we operate internationally or transfer personal information across borders, we disclose how we handle international data transfers and comply with data protection laws in different jurisdictions.
Data Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choice: You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the instructions provided in those communications.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us: If you have any questions about this Privacy Policy or our practices, please contact us at hi@luanabags.com.
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